FAQ

How long does it take to recieve my order?

Most orders may require up to 8 weeks for processing, and we sincerely appreciate your patience and understanding. Planning ahead would be greatly beneficial. Please note that rush options are available at an additional cost for more urgent orders.
How do I place an order?

You have the option to place an order from our wide range of products available on our online store. In case you would like a customized order, kindly complete our contact form, and we will respond to you promptly.
What should I do if I receive a defective package?

We cannot be held responsible for any damages that occur during the shipping process by UPS/USPS. Please ensure that you follow the necessary steps to submit a claim directly through them.